Zendesk
Zendesk provides customer service and engagement software that helps businesses manage support tickets, automate workflows, and offer multi-channel supportincluding email, chat, social media, and phonethrough a unified platform.
8 channels
across 1 AsyncAPI spec
· Provider profile
Channels
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Channel for receiving notifications when a new organization is created.Zendesk Webhooks
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Channel for receiving notifications when an organization is updated.Zendesk Webhooks
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Channel for receiving notifications when a customer submits a satisfaction rating on a ticket.Zendesk Webhooks
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Channel for receiving notifications when a new ticket is created in Zendesk Support.Zendesk Webhooks
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Channel for receiving notifications when a ticket is solved by an agent or automation.Zendesk Webhooks
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Channel for receiving notifications when a ticket is updated, including status changes, reassignments, and new comments.Zendesk Webhooks
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Channel for receiving notifications when a new user is created in Zendesk.Zendesk Webhooks
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Channel for receiving notifications when a user is updated.Zendesk Webhooks