AsyncAPI channel · Zendesk · Zendesk Webhooks

/webhooks/zendesk/tickets/updated

Channel for receiving notifications when a ticket is updated, including status changes, reassignments, and new comments.

Open source AsyncAPI → All Zendesk channels Zendesk provider profile
Provider: Zendesk AsyncAPI: v3.0.0 Spec: Zendesk Webhooks Operations: 1 Messages: 1

Channel address

/webhooks/zendesk/tickets/updated

Operations

receive
receiveTicketUpdated
Receive notification when a ticket is updated.

Messages

TicketEvent
A webhook payload sent when a ticket-related event occurs in Zendesk. The payload contents are determined by the webhook's configured body template, which can include Zendesk placeholders for ticket,
Content-Type: application/json

About AsyncAPI

The AsyncAPI specification describes event-driven APIs the way OpenAPI describes request/response APIs. A channel is the named pipe — a webhook URL, a Kafka topic, a WebSocket route, an MQTT subject — that producers and consumers publish or subscribe to. Each channel carries one or more messages with structured payloads, and an operation declares whether a given party sends or receives on that channel.

Browse every event-driven channel on the APIs.io network or compare with the broader Naftiko capability, Agent Skill, and MCP server surfaces of the same providers.