AsyncAPI channel · Gorgias · Gorgias Webhooks (HTTP Integrations)

ticket-message-created

Fires when a new message is added to a ticket (inbound or outbound). The HTTP integration must have `triggers.ticket-message-created` set to true.

Open source AsyncAPI → All Gorgias channels Gorgias provider profile
Provider: Gorgias AsyncAPI: v2.6.0 Spec: Gorgias Webhooks (HTTP Integrations) Operations: 1 Messages: 1

Channel address

ticket-message-created

Operations

onTicketMessageCreated
A message was added to a ticket.

Messages

TicketMessageEvent
Templated payload generated from a TicketHttpIntegration for message-scoped triggers. The actual body is whatever the integration owner configured; the schema below describes the Ticket and Message co
Content-Type: application/json

About AsyncAPI

The AsyncAPI specification describes event-driven APIs the way OpenAPI describes request/response APIs. A channel is the named pipe — a webhook URL, a Kafka topic, a WebSocket route, an MQTT subject — that producers and consumers publish or subscribe to. Each channel carries one or more messages with structured payloads, and an operation declares whether a given party sends or receives on that channel.

Browse every event-driven channel on the APIs.io network or compare with the broader Naftiko capability, Agent Skill, and MCP server surfaces of the same providers.