AsyncAPI channel · freshworks · Freshworks Webhook Events

/freshchat/message-create

Triggered when a new message is sent in a Freshchat conversation, whether by a user, agent, or bot.

Open source AsyncAPI → All freshworks channels freshworks provider profile
Provider: freshworks AsyncAPI: v2.6.0 Spec: Freshworks Webhook Events Operations: 1 Messages: 1

Channel address

/freshchat/message-create

Operations

publish
onFreshchatMessageCreate
Freshchat message created event

Messages

FreshchatMessageEvent
Payload sent by Freshchat when a new message is created in a conversation.
Content-Type: application/json

About AsyncAPI

The AsyncAPI specification describes event-driven APIs the way OpenAPI describes request/response APIs. A channel is the named pipe — a webhook URL, a Kafka topic, a WebSocket route, an MQTT subject — that producers and consumers publish or subscribe to. Each channel carries one or more messages with structured payloads, and an operation declares whether a given party sends or receives on that channel.

Browse every event-driven channel on the APIs.io network or compare with the broader Naftiko capability, Agent Skill, and MCP server surfaces of the same providers.