Help Scout
Help Scout is an email-first help desk platform with shared inboxes, live chat, knowledge bases, and a customer portal. The Help Scout APIs expose conversations, customers, inboxes, users, workflows, ratings, reports, Docs (knowledge base), Beacon (in-app messaging), and webhooks.
1 channel
across 1 AsyncAPI spec
· Provider profile
Channels
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Outbound webhook channel. Help Scout posts a JSON event payload to the registered subscriber URL whenever a subscribed event occurs. The event name is carried in the X-HelpScout-Event header and the rHelp Scout Webhooks